Frequently Ask Questions
Headshot Session Tips
Discover everything you need to know about your headshot session with JackJaydigital. Below, we’ve answered some of the most common questions to ensure your experience is seamless and enjoyable. From wardrobe tips to payment options, we’ve got you covered.
Pre-Shoot Questions
What Should I Wear?
- Bring a variety of tops that you feel comfortable in, like those go-to outfits you can’t resist wearing.
- Make sure to include at least one neutral-colored top, such as gray, black, or white.
- Avoid clothing with logos unless it’s for specific company branding.
- Steer clear of puffy, over-layered clothes or very busy patterns.
How Should I Prepare Before I Arrive?
- First and foremost, get plenty of sleep the night before your shoot.
- Moreover, stay hydrated by drinking plenty of water.
- Additionally, plan any haircuts at least a week before your session to allow for a natural flow.
- Lastly, give some thought to what you want your headshot to convey and its intended use. Reflect on what hasn’t worked in the past.
Oh No!, I have a pimple that appeared for shoot day!
- No worries! We offer retouching services to minimize or remove blemishes upon request.
What if I Need to Cancel?
- Life happens, and we understand. If you need to cancel a week in advance, we’ll apply the entire deposit towards a new date.
- If you cancel within the same week, half of your deposit will be applied towards a new shoot date.
- If you cancel without rescheduling, you’ll forfeit 50% of the deposit.
- Inclement weather will result in rescheduling to a new date.
What are your hours?
- Monday to Friday – 9am to 5pm
- Saturday 9am to 3pm
- Need a special time for you? I can always arrange something around your schedule. Call or email for info
Post-Shoot Questions
What is the turnaround for final images?
- Depending on the number of shots purchased, you can expect your final images within a week to 10 days.
Payment Questions
What's Included in the Session for the Price?
- Firstly, the session fee covers all the time necessary to capture the best shots possible. Your satisfaction is our priority, and we’ll continue until we’re both satisfied with the results.
- Secondly, the fee covers the studio time only. Any additional images selected for retouching are charged separately.
Is a Deposit Needed?
- If you’ve scheduled online, the full session fee is required upfront. Payment for any retouched images is due after review and selection.
What kind of payments do you accept?
- We accept credit card payments via Square, Zelle transfers, and company checks.